Common questions and support documentation

Overview

Getting Started

Get your Vitals account set up in just 6 simple steps.

15 articles

Translations

Translate Vitals in any language.

3 articles

Billing & Charging

Learn more about our 30-day free trial and the 30-day money-back guarantee.

4 articles

Miscellaneous

Priceless knowledge that help you get the best out of the apps.

16 articles

Apps

Email Marketing

Reduce cart abandonment and re-engage customers with professionally looking emails.

1 article

Product Reviews

Easily collect, import and display reviews with photos.

19 articles

Push Marketing

Reduce cart abandonment and re-engage customers with Push Notifications.

1 article

Wishlist

Get insights about your customers' favorite products saved in their Wishlist.

1 article

Upsell Builder

Create Upsell and Cross-sell campaigns to increase average order value and revenue.

27 articles

Visitor Replays

See how visitors are interacting with your store.

2 articles

Currency Converter

Provide real-time, automatic currency conversion based on your visitors' location.

5 articles

Shoppable Instagram Feed

Build social proof by displaying a gallery of Instagram posts with tagged products.

3 articles

Product Description Tabs

Upgrade the style of your product description to a tabbed one‎‎.‎‎‎‎

5 articles

Facebook Pixels

A highly versatile and reliable app for increasing the ROI of your Facebook ad.

4 articles

Wheel of Fortune

Capture leads and offer discounts to boost conversions with this interactive pop-up.

5 articles

Pop-Ups

Boost your store's conversions by using pop-ups!

3 articles

Pre-Orders

Allow visitors to pre-order products that are out of stock or not yet released.

2 articles

Stock Scarcity

Increase sales by create a sense of urgency out of scarcity.

3 articles

Cart Reserved Timer

Create a sense of urgency for your visitors to finalize their orders.

1 article

Countdown Timer

Activate FOMO to significantly increase a store’s conversion rate.

2 articles

Recent Sales Notifications

Show visitors what products others have bought from your store.

3 articles

Instant Search

Help your visitors navigate your store with ease.

1 article

Shipping Information

Let your visitors know what to expect in terms of shipping costs and times.

6 articles

Related Products

Promote more of your products by showcasing related selections.

2 articles

Recently Viewed

Cross-sell is by displaying the products your visitors have recently viewed.

2 articles

Announcement Bars

A simple yet highly versatile app that can serve multiple purposes.

8 articles

Trust Seals & Badges

Increase your visitors' trust and catch their attention at the same time.

3 articles

Payment Logos

Build trust by letting your visitors know what payment methods you are accepting.

3 articles

Facebook Messenger Chat

Easily integrate Facebook Messenger's native chat plugin in your Shopify store.

2 articles

All-In-One Chat

Allow your visitors to communicate with you through the usual channels.

1 article

SEO Alt Tags

Easily improve your store's SEO by adding Alt-tags.

1 article

Cookies Bar

Comply with the EU regulations by informing your visitors that you use cookies.

3 articles

Sticky Add to Cart

Make the Add to Cart button visible for your visitors at all times.

1 article

Hide Dynamic Checkout Buttons

Hide all the dynamic checkout buttons to ensure that discounts are applied.

2 articles

Agree to Terms Checkbox

Obtain consent before visitors start the checkout process.

1 article

Geolocation Redirect

Redirect visitors from one local version of the store to another.

2 articles

Scroll to Top Button

Help your customers get back to the top of the page and see the purchase options.

1 article

Quick Access Links

Quickly access your pages, product pages, collections, theme, etc., as an admin.

1 article

Social Media Buttons

Let your visitors know that you are present on their social media of choice.

1 article

Favicon Cart Count

Display the number of items added to the cart over the browser's favicon.

2 articles

Inactive Tab Message

Modify the browser tab's title when visitors navigate away from your store.

1 article

Animated Add to Cart

Animate the add-to-cart button to help it stand out.

1 article

Accelerated Checkout

Increase your conversion rate by redirecting your customers directly to checkout.

1 article

Best Sellers Protection

Prevent competitors from snooping around for your best sellers.

1 article

Content Protection

Make it really difficult for someone to copy your content.

1 article

Auto External Links

Always open external links added to your store in a new browser tab.

1 article