Managing captured email addresses

All the email addresses that we collect are automatically sent to Shopify in your Customers list. To make it easy to identify them, they are all marked with the VITALS tag.

To see the email addresses that have the  VITALS tag, by filtering the Customers list, using the corresponding filter:

customer_tags CONTAINS 'VITALS'

To apply this filter, you can simply click on the box, and select the elements according to the image below until it is completed, and then apply the filter (click the image below to enlarge):

Once successfully completed, it should show you the email addresses that have the VITALStag.

Another area to see if an email address is tagged with the VITALS tag is while viewing a customer's order profile:

You can choose to send your captured emails to either Klaviyo or Mailchimp. However, please keep in mind that some of your captured emails might not show up there due to the email double-opt-in set up in Klaviyo or Shopify:

  • For Shopify, the double-opt-in is by default disabled, and you can enable it by following these instructions.
  • For Klaviyo, however, the double-opt-in is by default enabled and can be disabled by following these instructions
💡 Only visitors who accept the opt-in email will appear in your Klaviyo or Shopify lists unless the double-opt-in is disabled, and the email will be available right away.

How to download emails captured by Vitals apps

To download the emails captured by the Vitals apps, you will need to follow these steps:

  1. Go to your Customers page in the Shopify Admin and view email addresses tagged with VITALS.
  2. Tick the Select all checkbox.
  3. Click the Select all 50+ Customers in this query link.
  4. Click the Export button above.
  5. Select 50+ customers matching your search.
  6. Click the Export Customers button.

Voila! Your collected emails have been sent to you in a CSV file over email.

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